Payment Manager

We at Datacom understand the importance of having one payment system for all your business’ channels. Datacom Payment Manager offers merchants a single-supplier, “one stop shop” for payments from websites, contact centres, IVR, messaging, or back-end systems. The PCI-compliant ePayments system is easily tailored to meet clients’ requirements, whatever they may be.

Payment Manager has three main components – one-off payments, recurring payments and an administration system.

For one-off payments, web forms, SMS and IVR interfaces are available. Merchants’ customers can make credit or debit card payments through Datacom’s service or web platforms, or via a standalone website, mobile or IVR system.

Web forms for recurring payments allow merchants’ customers to register to make regular payments using direct debits or scheme debit and credit cards. Customer details are securely tokenised to ensure privacy of personal information.

Finally, Datacom Payment Manager’s admin system enables merchant staff to manage payment transactions. Staff have the ability to make one-off payments, provide refunds, create reports, and administer access to the payments service.

The Datacom Payment Manager is charged on a simple fixed-fee, per-transaction basis and comes already integrated with a number of Datacom-provided online service and web platforms. Payment Manager enables a speedy, cost-effective connection to clients’ IT infrastructures and banks.

Key features:

• Supports Visa and MasterCard scheme credit and debit cards offered by local banks as well as American Express and Diners Club
• Easily integrated with clients’ core systems allowing new payment features to be quickly implemented 
• Customer registration section allows the setup of recurring payments using direct debit as well as scheme credit and debit cards
• Secure tokenisation of customer payment instrument details means you don’t need to store customer payment information within your systems
• Payment security features are in-built, including our PCI DSS-compliant gateway, ensuring you have the lowest compliance footprint possible while still meeting your payment service requirements
• Optional access to a world-leading fraud management system offering decision management, payer authentication and verification and regulatory compliance
• PCI compliance advice and support from our specialist Datacom security team