Real time reporting can be very effective when used in depot to monitor driver performance and manage exceptions against activities in the field. These tools also provide a common view of all data across the business and in a way that can be easily used by staff. You can communicate on everything – from dealing with a failed delivery, or getting a driver to take a corrective action. They can also reveal hot spots that need to be addressed to prevent massive ongoing costs through failures up or down the supply chain.
Business intelligence will also provide visibility of hot spots in the business that need to be addressed to increase overall performance.